Help Center

The most frequently asked
questions about 68bd

Deposits, withdrawals, betting, security, or technical issues — find clear answers to any question here, all in plain English.

We created this FAQ section to make your experience on 68bd as smooth and enjoyable as possible. Browse the questions organised into five categories below. Every answer is straightforward and packed with useful information. If you cannot find what you are looking for here, reach out via our 24/7 live chat or email.

Cricket & Sports Betting

Go to the Sports section on 68bd and select Cricket. You will find matches listed for BPL, the T20 World Cup, and other international series. Tap on your preferred match, choose a market (such as Match Winner, Top Batter, or Over/Under Runs), and enter your stake amount. Once you confirm, the bet is placed. With enough balance in your account, the whole process takes just a few seconds.

Yes, 68bd offers live in-play betting. Odds update in real time as the match progresses, and new markets open along the way. For example, after the powerplay you can bet on the next wicket to fall. Since odds change quickly, fast decisions matter. Go to the "Live" tab on screen to see all ongoing matches.

Decimal odds are a number such as 2.50. Multiply your stake by that number to get your total return — which includes your original stake. For example, if you stake ৳1,000 at odds of 2.50, you receive ৳2,500 if you win (a profit of ৳1,500). The higher the odds, the lower the chance of winning, but the bigger the reward. Odds cannot go below 1.00 because that would make a profit impossible.

An accumulator bet, or "acca", combines multiple selections into a single bet. You win only if every selection is correct, but the odds of each selection are multiplied together, so the potential payout can be much higher. For example, adding three selections from three different matches multiplies all three sets of odds together. The risk is also higher — if just one selection is wrong, the entire bet is lost.

If a match is abandoned or declared no-result, the stake is generally refunded in full. However, if a result is determined by the Duckworth-Lewis method, the bet is settled according to that result. In an accumulator, if one leg is voided it is removed and the remaining selections carry on. For questions about the rules of a specific match, contact support directly.

Stay Safe

No, absolutely not. No 68bd staff member or support representative will ever ask for your OTP, bKash PIN, Nagad PIN, or account password. If anyone asks for this information, they are a fraudster. Sharing these details can lead to money being stolen from your account and mobile banking. If you are suspicious, notify our support team immediately.

Always check the address bar in your browser to confirm the URL is 68bd.lat and that it starts with https://. A padlock icon means the connection is encrypted. Fake sites often use look-alike domains such as "68bd-bd.com" or "68bdcasino.net". If someone sends you an unfamiliar link, do not click it — type the address directly into your browser. Bookmark the site so you always land on the correct page.

Change your password immediately. If you cannot log in, contact our live chat or email [email protected] right away. The support team can verify your account and temporarily lock it if needed. After that, set a new strong password and run an antivirus scan on your device. Acting quickly is the most important thing.

Yes. 68bd uses SSL encryption, so all data exchanged between you and the server is encrypted. Financial transaction data and personal identity documents are never sold or shared with third parties. We are committed to fair play and data protection. Read our privacy policy for full details.

A strong password should be at least 8-12 characters long and combine lowercase letters, uppercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, date of birth, or simple sequences like "12345". Keep a separate, unique password for 68bd that you do not use anywhere else. A password manager makes it easier to keep track.

How to Deposit

First, log in to 68bd, go to the Cashier section, and select Deposit. Choose Nagad as your payment method. Follow the instructions shown and send money via the Nagad app or by dialling *167#. Make sure the reference number and amount are correct. Once sent successfully, your 68bd account balance is usually updated within a few minutes.

68bd itself does not charge any deposit fee. However, bKash, Nagad, or Rocket may apply their own transaction charges — this depends on your mobile banking provider's own policy. Bank transfers may also carry a small charge depending on the bank. It is worth checking your provider's fee schedule before making a deposit.

Occasionally there may be a slight delay due to network congestion. First, wait 10-15 minutes and then refresh the page. If it still has not appeared, contact our live chat with the transaction ID and a screenshot of the transfer. With the correct details, the support team can verify and resolve this quickly. Never make the same payment twice.

The minimum deposit amount is ৳300 across all payment methods — bKash, Nagad, Rocket, or bank transfer. Transactions below this amount will not be processed. This limit is the same for all methods. First-time depositors have the chance to receive a 200% welcome bonus — up to ৳20,000.

Deposits via bKash are usually credited to your 68bd account within a few minutes. Log in, go to the Cashier, select bKash, enter the amount, and send money to the number shown — do not forget to include the reference number. Under normal conditions the balance updates almost instantly. If there is a problem, contact support with your transaction ID.

Devices & Technical Issues

Yes, 68bd is fully playable on a mobile browser — no separate app download is needed. The site works well on any modern browser including Chrome, Firefox, or Samsung Internet. The interface is optimised for mobile screens, so navigation is easy on smaller displays. Keeping your browser up to date gives you the best experience.

68bd works on both Android and iOS smartphones and tablets. It can also be accessed via a desktop browser on Windows and macOS. The main requirement is a modern browser — Chrome 90+, Safari 14+, or Firefox 88+ all work well. Some issues may occur on devices running Android below 5.0. Keep your operating system updated where possible.

In Chrome, tap the three-dot menu on the right, go to "Settings" → "Privacy and security" → "Clear browsing data". Tick "Cached images and files" and "Cookies", then tap "Clear data". Close the browser and reopen it. In Samsung Internet, go to Settings → Privacy to find the same option. This removes old files and lets the site load fresh, which usually fixes the problem.

Very easy. Open 68bd.lat in Chrome, tap the three-dot menu at the top, and select "Add to Home screen". Enter a name and tap "Add" — a shortcut will appear on your home screen. In Safari, tap the share icon and select "Add to Home Screen". After that, the site opens with a single tap, just like an app.

Once the connection is restored, refresh your browser and log in again. In slots or casino games, the round that was in progress when the connection dropped is recorded on the server, so the result of any incomplete round is kept safe. Sports bets are not affected because they remain active on the server. If anything seems wrong, let support know.

Withdrawal Questions

The minimum withdrawal amount from 68bd is ৳500. Withdrawal requests below this amount are not accepted. Before withdrawing, make sure your account has sufficient verified balance and check whether any wagering requirements attached to a bonus have been met.

Yes, a brief verification process takes place after a request is submitted, which is why a "Pending" status appears. This is completely normal. The standard withdrawal processing time at 68bd is between 15 minutes and 2 hours. In most cases it is completed before that. If it is still pending after the expected time, contact support and have your request ID ready.

Withdrawals on 68bd are generally completed within 15 minutes to 2 hours. bKash, Nagad, and Rocket are typically the fastest. Bank transfers may take slightly longer due to the bank's own processing. Regardless of the method, the aim is to complete all withdrawals within this maximum timeframe.

No. For security reasons, withdrawals can only be sent to a bKash, Nagad, Rocket, or bank account registered in your own name. Sending to another person's account is not possible, and this is an important rule for preventing money laundering. Using a payment method registered in your own name also makes the process faster and more secure.

Your deposited funds can always be withdrawn. To withdraw winnings earned from a bonus, the wagering requirement for that bonus must be met first. For example, for a ৳2,000 bonus with a 20x requirement, you need to wager ৳2,000 × 20 = ৳40,000 — based on the bonus amount only, not the deposit. You can track your wagering progress in the Bonus section of your account.

Still have questions? We are here.

The 68bd support team is available 24 hours a day, 7 days a week to help you in both Bengali and English.

Live Chat

Chat with us directly via live chat from any page on the site — the fastest way to get help.

Email Support

For detailed questions, email us at [email protected] — we will get back to you as soon as possible.